If your Smart Garden 9 Pro Bluetooth lamp is not connecting to your device then look no further for help!
First, make sure that your location and Bluetooth permission options are turned on in your device.
If that's done and you've followed our guide then make sure that during the pairing process you held your hand on the lamp for the full 5 seconds (the lights need to start moving).
If your lamp is taking around 20 seconds to turn on versus the usual 2 seconds then you might need to perform a full reset (default factory settings).
You can do so by plugging the lamp in and holding your hand on the lamp in the middle part for 20 seconds. Once that is done then the lamp should be in the default state and you can re-start the pairing process.
In addition, you can always re-install the app in case you've tried all other options.
If the issues persist then please let us know by sending us a message!