If you currently have an open support case with us, rest assured it will be resolved as normal. Our support team remains committed to closing all active cases fairly and thoroughly.
We encourage anyone with an existing issue to stay in contact and let us know if you need further assistance before the transition to our new local partner - District Collective.
After the transitional period is over then most of support will be taken care of by our partner. If you do reach out to us then we will of course help and accommodate to help find the best solution for you.