As we make the transition to our partner and their operations in Singapore, please note that some delays might happen with the requests you send in.
If you qualify for warranty or a replacement then please reach out to us or through the official partner website and we will help with a suitable replacement for you. Depending on current stock availability until the transition is final, the options for replacements may vary.
If you’ve already submitted a claim or believe your product qualifies for warranty support, we encourage you to reach out to our team as soon as possible.
If your product falls under warranty and the local partner is not able to help, then we will send replacements from another location.