Free Shipping applies for all Subscription products (all regions).
During campaigns, special shipping rates may apply.
US shipping rates:
For orders under $50, the shipping fee is $6.95.
For orders over $50, the shipping fee is $8.95.
For orders over $200, the shipping fee is $9.95.
For orders over $500, the shipping fee is $29.95.
There is no Free Shipping except for subscription orders.
Express shipping:
3 business day delivery fee is $29.95.
Canada shipping rates:
For orders under $50(CAD), the shipping fee is $7.95 (CAD).
For orders over $50 (CAD), the shipping fee is $9.95 (CAD).
For orders over $300 (CAD), the shipping fee is $13.95 (CAD).
For orders over $1000 (CAD), the shipping fee is $29.95 (CAD).
There is no Free Shipping except for subscription orders.
Europe shipping rates:
For orders under €20, the shipping fee is €5.95.
For orders over €20, the shipping fee is €6.95.
For orders over €40, the shipping fee is €8.95.
For orders over €100, the shipping fee is €9.95.
Free Shipping applies to orders €200.00–€999.99.
Shipping rates may vary for EEA EFTA states.
United Kingdom shipping rates:
For orders under £20, the shipping fee is £4.95.
For orders over £20, the shipping fee is £5.95.
For orders over £40, the shipping fee is £8.95.
For orders over £100, the shipping fee is £9.95.
Free Shipping applies to orders £200.00–£999.99.
Asia shipping rates:
For orders under $50 (SGD), the shipping fee is $10.95 (SGD).
For orders over $50 (SGD), the shipping fee is $13.95 (SGD).
Free Shipping applies to orders $200.00–$1,999.99 (SGD).
Extra shipping fees will be applied on large orders, depending on the weight of the order.
This also applies to Wall Farms.
Delivery Times
Note that during holidays (e.g. Black Friday, Christmas), delivery times might be longer.
Shipping in the United States
The estimated delivery time is 3 to 8 business days.
You can find out how Express shipping days are calculated here: Understanding UPS® Shipping Delivery Options
Please note that for Express shipping, deliveries are made only during the workweek (Monday to Friday). UPS does not guarantee that the parcel will be delivered within 3 business days when Express shipping is selected: https://www.ups.com/us/en/support/shipping-support/legal-terms-conditions/ups-service-guarantee.page
Shipping in Canada
The estimated delivery time is 7 to 14 business days.
Carrier: Canpar and Canada Post
Canada Post delivery service alerts can be found here.
Shipping in Asia
The estimated delivery time is 5 to 7 business days.
Carriers: Speedpost and SF Express.
Shipping in Europe
The estimated delivery time is 4 to 8 business days.
Carriers: GLS, DPD, DHL, UPS, Matkahuolto.
Shipping in the United Kingdom
The estimated delivery time is 2 to 4 business days.
Carrier: Parcelforce.
With orders only containing plant pods, please allow up to 18 days for delivery.
In case you have any further questions regarding shipping or your order status, please feel free to contact our support team: https://support.clickandgrow.com/hc/en-us/requests/new
Shipping costs will be covered by us in case of replacement under warranty. If you are not sure whether we are able to ship our products to your country, please refer to this detailed List.
Confirmation and Tracking
After an order is placed, a confirmation email containing the order number will be sent. Once the order gets processed and shipped from our warehouse, another email notification with tracking details will be sent. You then will be able to track your package following the instructions.
Last But Not Least
Click and Grow support team is always ready to help with any questions or concerns you have. Contact us at https://support.clickandgrow.com/hc/en-us/requests/new