Submit a request – Click & Grow Help Desk

Please choose a topic for your ticket from the drop-down menu, then include as much information as possible. The more information you provide, the more quickly we will be able to help! When inserting your email address, if possible, please use the email associated with your order. * Indicates a required field.

Your email address

Your name

Please add your first and last name.

Subject

Order number

Please specify your order number / ID. In case you purchased the plant pods from a reseller or received them as a gift and do not have the order number, you can add a "0" here.

Select your question or issue.

Please note that there might be instances where it is no longer possible to cancel, edit the order or address.

In case of partial order or wrong items, please specify the items and quantity that you did receive.

Please add photos of the received items to the Attachments box below.

Specify what you wish to change or add to the order (e.g., add 1x Basil 3-pack).

Please note that there might be instances where it is no longer possible to edit the order.

Please specify what was damaged and add photos to the Attachments box below.

Shipping Address Line 1

Please enter your shipping address.

Address Line 2

Apt, unit, suite number, etc.

City

State

Postal code

Country

Phone number

Description

Please enter the details of your request.

Attachments

Add file or drop files here