Submit a request

Please add your first and last name.

In case you purchased the garden from a reseller or received it as a gift and do not have the order number, you can add a "0" here. Please provide us with a receipt, confirmation letter, or similar kind to "Attachments".

Please specify your order number / ID

Please keep in mind that all seeds should be allowed at least 3 weeks from planting to see if anything sprouts.

For example, "2x Green Lettuce; 1x Chives", etc.

Please tick if the non-sprouting pod was a complimentary pod (included in the Smart Garden box).

In case you chose "other", please provide us with more details under the "Additional information" box below.

Please enter the range.

If you chose "other", please describe the issue under the "Additional information" box below.

The location of the serial number: Smart Garden 3/9/9 PRO/27: at the bottom of the tank (a 4-digit code). Plant Stand: on the box lid or underneath the bottom shelf. Wall Farm: on the power supply box. Click & Grow 25: on a sticker behind the sliders.

4-digit number underneath each plant pod package (e.g., R123).

For example, the year and month.

Please enter the details of your request.

Please enter your shipping address.

Apt, unit, suite number, etc.

Add file or drop files here