Confirmation and Tracking
- After an order is placed, a confirmation email containing the order number will be sent.
- Once the order gets processed and shipped from our warehouse, another email notification with tracking details will be sent.
- Use the tracking link provided to you in your shipping confirmation email to track your package.
- Check your spam folder if you have not received the shipping confirmation.
Delivery
- The delivery solution depends on the customer's location and the size of the order.
- Home delivery is not guaranteed for each order and some orders will be delivered to a collection point or the post office.
- Use your tracking link for the latest information regarding the whereabouts and destination of your parcel.
IMPORTANT: During holidays (e.g. Black Friday, Christmas), delivery times may be longer in every region.
| REGION | ESTIMATED DELIVERY TIME | CARRIERS | SHIPPED FROM |
|
UNITED STATES |
3–8 business days* | USPS, FedEx, DHL | US warehouse |
| CANADA | 7–14 business days | Canpar, Canada Post | Canada warehouse |
|
EUROPE |
4–8 business days |
EU warehouses (Estonia or Czechia) |
|
| UNITED KINGDOM | 2–4 business days | Parcelforce | UK warehouse |
| SINGAPORE | 3–5 business days | Speedpost | Singapore warehouse |
*Express shipping in approx. 3 business days.
Estimated shipping fees may be found here.
If you are not sure whether we are able to ship our products to your country, please refer to this detailed list.
In case you have any further questions regarding shipping or your order status, please feel free to contact our support team: https://support.clickandgrow.com/hc/en-us/requests/new